Customer Testimonials

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DealerRater Feb 27, 2024

BMW of Peoria is an outstanding dealership! Thank you Ken Reardon again for finding the perfect vehicle for me and my wife. Ken makes the process from start to finish extremely easy. Clinton, Ken, Skip, and the entire staff are there for you after the sale as well.

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DealerRater Jan 31, 2024

Bought our second BMW from Alex Naugle. We are extremely happy with our purchases and the way the entire staff take care of us. Alex is very knowledgeable if you are interested in making a BMW purchase go see Alex Naugle for all your answers.

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DealerRater Dec 24, 2023

Great seals men I was looking for a Glc amg 63 s model and black color

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DealerRater Oct 20, 2023

Had an awesome experience with Ken Reardon here, communicative and very friendly. I would easily refer anyone I know in the area to Ken and the other staff at BMW of Peoria if they were in the market for a new or used BMW. He also saved my sunglasses that I forgot in the car I traded in!

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DealerRater Aug 30, 2023

BMW Peoria is a great professional dealership. Everyone there is very friendly. Love our salesman Ken Reardon have bought three cars from him. Ken always makes the car buying as quick and easy as possible. The finance manager Skip makes any paperwork easier also. Tina Fehr

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DealerRater Jun 22, 2023

Thank you once again Adam Ackerman I'm super happy with my 2018Honda crv Thanks so much

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DealerRater Jun 17, 2023

Taylor Wadi was very helpful in setting up my digital key card. She was easy to work with.

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DealerRater May 7, 2023

I picked up my new M550i today. My wife and I were all smiles on the way home. Many thanks to Jim Schertz for all his help. He made my experience with BMW of Peoria a pleasure. Thanks Jim!

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DealerRater Apr 2, 2023

I came in for service and met great customers. While we had a discussion regarding our vehicles, Whitney J. joined us. She was amazing! She offered valuable tips that greatly improved our BMW experience.

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DealerRater Mar 31, 2023

I had the pleasure of talking to Whitney about the new electric vehicles. She was amazing, There were several women waiting on service her knowledgeable was very knowledgeable. Please ask for Whitney if you visit

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DealerRater Mar 31, 2023

Here for service. Service department very helpful and thorough. While in the waiting area, Whitney joined us and helped us learn more about the features on our vehicles and suggested downloading the MyBMW app.

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DealerRater Mar 26, 2023

I just got my car last week and Whitney at BMW of Peoria is very professional in terms of communication and compassionate in helping me go through the purchasing process. She even went out of her way to help me get a discounted delivery of the car! I was a bit worried since this was a remote purchase but the car just arrived in the exact condition as she described. I couldn't recommend more of Whitney and her dealership!

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DealerRater Mar 22, 2023

I RECENTLY PURCHASED A CAR FROM YOUR DEALERSHIP, IT WAS THE BEST EXPERIENCE I HAVE HAD IN MY LIFE!! MY SALES PERSON WAS WHITNEY JENSEN SHE WENT OVER AND BEYOND TO GET MY DEAL COMPLETED,I LIVE IN PENNSYLVANIA AND SHE MADE ME FEEL SO COMFORTABLE WHEN I ARRIVED IN PEORIA ILLINOIS, THE COMMUNICATION WAS ON POINT, I REALLY APPRECIATE HER AND THE STAFF FOR GIVING ME THE BEST CAR AND DEAL I COULD EVER WISH FOR. WHITNEY IS SO FUN AND LOVING, ALONG WITH HER PROFESSIONALISM, HER SPIRIT HER DRIVE IS IMPECCABLE. OVER THE TIME IT TOOK TO GET ...

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DealerRater Dec 26, 2022

Thanks to Jim & Blake for making our car buying process so easy and seamless. If anyone is in the market to purchase a new or used car I would highly suggest contacting either Jim or Blake at BMW of Peoria. We have purchased several BMW’s from them and always have had a positive experience. They go above and beyond to make the car process easy even with crazy work hours. Thanks Jim we will be back!

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DealerRater Sep 29, 2022

Our sales person Whitney did a great job helping us find a vehicle. She and the rest of the staff there was very helpful in finding a car for us. We didn’t feel any pressure to do something we didn’t want to do. The whole experience was good. Thanks Whitney

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DealerRater Aug 1, 2022

I recently purchased at BMW of Peoria and my sales person Whitney Jensen went above and beyond to give me an excellent experience with the remote buying process. Whitney is a top-notch talented professional and was a true pleasure to work with.  She was prompt to respond to all my questions through email, text, phone and live streams!   The multiple live streams included a walk-through of the car, introductions to the staff at the dealership, and the meeting with finance! I felt no pressure and didn't feel rushed.  The final price was exactly as negotiated.  I highly recommend Whitney ...

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DealerRater Jun 21, 2022

Great car buying experience with John Rumley! John kept me updated weekly on my vehicle order. Excellent transaction overall!

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DealerRater Feb 23, 2022

Took my mom’s 2001 bmw325 in for airbag recall. While waiting, I bump into a familiar face, Blake Hutter…told him not interested in new car and if I was, it had to be a hybrid. Blake told me I was standing next to an x3 hybrid! Uh-oh! 😁 Next up was another familiar face,Jim Schertz. Asked what I had for a trade-in. The 2 of them tagged and bagged me! They got me into the x3 painlessly and easily. Beautiful suv. A joy to drive! Those 2 guys are top notch in my book! If you’re looking for a beemer, ...

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DealerRater Feb 19, 2022

I enjoyed my car buying experience. My sales advisor Zach was great to work with. No pressure, informative, helpful and friendly. He helped me get the exact car I wanted. Given the chance, I'd buy my next car from Zach.

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DealerRater Jan 31, 2022

I had an excellent transaction with BMW of Peoria. My client advisor Ken Reardon proved hard working, resourceful, customer-oriented, and most important of all trustworthy. The sales manager and finance person Blake Hutter were also great. We did the whole deal in a couple of hours, including my trade and financing. No hassle. I would be happy to work with them again in the future.

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DealerRater Jan 27, 2022

Jim Shertz and his team have once again, exceeded my expectation! We have been customers of BMW of Peoria for past 12 years, and every time we buy a car ... we always receive the same, warm dedicated service we've come to expect. As always, their pricing is strong and spot on. Kudos to Clinton and Blake for the speedy service! And a shout out to Ken Reardon for always making me and my family feel at home 🙂

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DealerRater Dec 31, 2021

Great place to buy a car! My husband bought our dream Florida car here. Our salesperson, Zach, was very nice, patient and understanding. Super helpful! I would definitely go to Zach again to buy a car!!!

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DealerRater Sep 29, 2021

Had a great experience John Rumley was very helpful I love my truck. Thanks again

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DealerRater Jul 29, 2021

John Rumley is an awesome salesperson. He was not pushy or rude. He is kind, courteous, patient and very informative. I highly recommend his service.

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DealerRater Jul 14, 2021

Jim Schertz was an incredible salesman to work with and the buying process was completely stress free. In addition, Tony Batson and Skip Wester made the overall experience enjoyable. Every time we step into this dealership, each person we come in contact with is friendly and the atmosphere is very inviting!

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DealerRater Jul 10, 2021

I purchased the 2021 230i convertible from 875 miles away. Never bought a vehicle without "kicking the tires" first. My sales rep Jim Schertz with 30+ years experience was outstanding. He walked us through the process every step of the way. Skip Wester in Finance and Katelyn in Customer Service were always there for us when we had questions. We received our vehicle today and it is awesome. The whole experience was a "10" including the delivery, "white glove".

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DealerRater Jun 29, 2021

Jim , Clinton and Alex are great to work with. I have purchased several cars here over the past few years and every experience was a very good one. These guys know there product and know how to make a customer happy.

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DealerRater Jun 29, 2021

Jim Schertz was fantastic! He made me feel comfortable in my choices and didn't put any pressure on me. Very satisfied in his work!

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DealerRater May 31, 2021

Been searching for the GLC AMG 63 for a while. Finally found one in Peoria. Ken made my long distance purchase easy with the answered questions and videos of the vehicle. I live in Texas and was beyond comfortable with the purchase.

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DealerRater May 31, 2021

Was calling around because my wife and I couldn’t decide where we wanted to go for a car. After talking to Ken for a few minutes the choice became easy. We look forward to doing business with Ken.

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DealerRater Apr 30, 2021

I had a great experience with my encore delivery with Alise, and Alex was fantastic throughout the entire process. My X5 looks great, sounds great, feels great. You have to love the car you're in, and this checks all the boxes for me. Happy with my experience.

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DealerRater Apr 20, 2021

As always, a great experience at BMW of Peoria. My family has been buying cars from them for some time now, and our recent purchases have once again, exceeded our expectation! Jim Schertz and Clinton Leman are extremely friendly and knowledgable, lending to the easy, low pressure negotiation process. Skip in finance took his time to explain all the "numbers" in detail, and provided competitive quotes for aftermarket services. Purchase and trade in pricing was equally competitive. Their dealership was recently updated and is beautiful, complete with extensive choices of non-alcoholic beverages in their waiting area!! Kudos to ...

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DealerRater Apr 20, 2021

My husband and I tagged along with our son when he bought and picked up his Bimmer in Peoria. While waiting we saw a cute little BMW X1 that both Jim and Clinton were so kind to show us, and took time to answer all our questions. Loved the color and size... perfect for my smallish frame, and easy for my husband to get in and out of. Plus it was perfect timing, as the lease on our current Benz was ending. The next day Jim called us, didn't take long to negotiate. Pricing was spot on, and working ...

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DealerRater Apr 7, 2021

Ken has been extremely great and very friendly to help me decide on my new BMW vehicle. Definitely look forward to working with you soon.

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DealerRater Mar 30, 2021

Alex was phenomenal to work with! While I wasn't in the market for a new BMW, he treated me with the same professional courtesy as if I was. I was super impressed with his knowledge of the vehicles and his friendliness.

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DealerRater Mar 30, 2021

We were in a pinch after our vehicle was totaled and in dire need of something to be able to get our 3 kids around. At a vulnerable time in our lives w/ medical costs, needing to purchase a replacement vehicle, and our 4th child due any day, there is no one in the Greater Peoria area we would rather work with. Clinton and Neal went above and beyond. They were in constant communication with us and patient and never pushy when we passed on the first few vehicles we viewed. There is no one in the car business I would ...

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DealerRater Mar 29, 2021

Neal was great to work with. The transaction was quick and easy. The price was fair on the new car and on the trade. I would definitely purchase a car from Neal again.

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DealerRater Mar 29, 2021

I came in the the Peoria BMW to look at a couple of cars I saw on their web site and I was totally surprised by the kindness I was treated with. Neal was a professional and polite salesperson, he came right out and greeted me, giving me all the information I needed and some! He was knowledgeable about every question I asked. I will definitely be back to buy the car when I'm ready. I'll make sure that Neal is the person that sells it to me. My over all experience at BMW of Peoria was excellent! ...

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DealerRater Mar 27, 2021

Everyone at the dealership was extremely kind and spent a significant amount of time with us. The dealership was extremely clean and well organized! Several follow-up calls, emails & texts were received prior to & after our purchase to help answer any & all questions that we had.

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DealerRater Feb 28, 2021

Clinton and TJ Leman are amazing! I drove all the way down from Chicago 2+ hours because their customer service was great! TJ made sure he went over every aspect of the car with me before I even made the trip. When I got there the car was washed and waiting for the test drive! They gave me all the records for it and were very reasonable with the price! Thank you guys and I will be coming to you whenever I am looking for another car! You’ve earned a customer for life!

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DealerRater Dec 31, 2020

I looked long and hard to find the best deal on a e drive vehicle. After visiting 9 dealerships in the state of IL I found the best offer, people, and experience in Peoria. I worked with Ken. Find that man for your next new car.

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DealerRater Nov 9, 2020

John Rumley was awesome. He made sure the cars I wanted to see were there and detailed. Will definitely go to BMW of Peoria again.

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DealerRater Sep 17, 2020

I worked with Blake Hutter in obtaining pricing on a brand new X3. He was extremely professional, prompt with a very strong offer, and wasn't overbearing in multiple contact attempts. He reached out a couple of times, and then gave me space to make a decision. Ultimately, I purchased a different car from a different dealer. But, it wasn't because of Blake. At the last minute, I came across my dream car, and I purchased it. If you are looking for a car, I think you would do well by contacting Blake and working with him. I highly ...

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DealerRater Sep 15, 2020

I just recently moved to Peoria and I had my eyes on a BMW that was in Bloomington. TJ Leman was a great Sales Associate by getting the car to Peoria for me to test drive. He is very thorough and cares about his customers. I walked out with a beautiful M3. Thank you TJ and I look forward to continue giving my business to him and BMW of Peoria.

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DealerRater Aug 4, 2020

My husband and I went there looking for a vehicle for me. I test drove 2 vehicles and the second one was the one i liked. We were pleased with the experience and the salesman and the owners son (manager) was great to work with. I will say the owners son was quite entertaining. He made us feel comfortable. I ended up with a great vehicle and i will be doing business with them in the future!!!! And they stayed after business hours to make the deal with us and I didnt feel like i was imposing on them after hours.

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DealerRater Jul 9, 2020

Bought two cars one day, easy upfront to deal with. Jim even went to sister dealership to get a car we wanted to look at. Great job BMW of Peoria.

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DealerRater Jul 1, 2020

Went to look at used convertibles. Salesman John had everything ready and out on the lot as follow-up to my initial call. Very professional and efficient, and got a lot of attention even for an older pre-owned car (2004) that was not a high-dollar sale. Sales manager and general manager all checked in multiple times. First-rate show-room. Would buy again in a heartbeat and specifically seek out this dealership - best buying experience I've had!

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DealerRater Apr 19, 2020

This is the best car dealership by far. I have dealt with 3 different car dealerships within the last month and a half. I can honestly say BMW of Peoria will continue to get my family's business. Every person that we dealt with at this dealership treated us and our family as if we were their family. We were truly blessed by our visit and conversations with each of them. We will definitely be recommending BMW of Peoria to everyone. God blessed us with our new van and the people that sold it to us. Thank you BMW of Peoria ...

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DealerRater Mar 19, 2020

From start to finish, BMW of Peoria made the process of purchasing my first 2020 228xi flawless. When I pulled up to the dealership my new car was spotless and sitting up front waiting for me to take off in. John Rumley and the rest of the staff were so friendly. We are happy we chose BMW of Peoria!

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DealerRater Feb 29, 2020

Outstanding dealership providing excellent selection and service! We've had the opportunity to work with Jim Schertz over the years and he always goes above and beyond to help us get the best deal!

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DealerRater Feb 29, 2020

Great customer service at BMW of Peoria. We appreciate the time and care they put into helping us find the right vehicle at the best price. Always a pleasure to work with Jim Schertz.

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DealerRater Dec 30, 2019

My experience with Jim Schertz has always been good. I have bought several of my last cars from him. He is always extremely helpful and knowledgeable.

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DealerRater Nov 4, 2019

The entire new car purchase experience was pleasant and handled with the expected level of professionalism. We had a small problem in the process and even that was handled so well that it was never really a problem, just an inconvenience.

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DealerRater Jan 16, 2019

Clinton Leman was a pleasure to work with and very professional. Made entire process easy and straight forward. Definitely recommend and will buy again in the future.

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DealerRater Oct 19, 2018

I received a great deal on my new X5! Neal and Clinton did a great job! I will be coming back for my next Vehicle!

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DealerRater Jun 28, 2018

Carl Luthy is a very or great salesman. Really love doing business with Carl. A straight forward gentlemen and cut right through the chase. Hope to do all my business with Carl. Thanks, Ruth Gibbs Gayls

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DealerRater Mar 6, 2018

It takes us awhile to make a decision on a car purchase. We like to do our homework and make the best possible decision. We visited BMW of Peoria and had an excellent experience with Alex Goergen. He took the time to learn what our needs and expectations were and we felt like he wanted to help us select a vehicle that would be perfect for us and not push us into something that happened to be on the lot. We will return to make the deal with Alex. He was professional and friendly and we will tell our friends ...

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DealerRater Dec 12, 2017

I'm not sure I could have had a better experience with a dealership. Carl, Clinton, Jim, and the entire group here is as top notch as you could possibly get. A+++ all the way around, they couldn't have been more friendly, courteous, helpful, and professional. The best.

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DealerRater Nov 30, 2017

I had been driving my car from college for almost 8 years and was ready for a change. I researched some German brands online, for months, and narrowed it down to a few that I wanted to test drive. BMW of Peoria was my first stop and I was not planning to make a purchase that day. I met with the salesman, Alex Goergen, and we discussed a few of the X models. We test drove the new X3 and I was blown away by the performance and all of the features. When we got back to the dealership, I was ...

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DealerRater Nov 29, 2017

We were looking for a used SUV/van and found a few in Northern Illinois including one at BMW of Peoria. We liked that one because it fit most of our needs. We were able to take care of the bulk of the transaction via phone and email which was very convenient. When we arrived at the dealership, the vehicle was ready for us to look at and test drive. We were pleasantly surprised at how quickly we finished up the paperwork for the sale. We were able to get back on the road home less than 3 hours after we ...

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DealerRater Nov 28, 2017

My wife and I were looking for an SUV to replace our old Cadillac. Shopped X5s on line in Bloomington and Springfield (where I have purchased in the past). BMW of Peoria had competitive pricing with excellent rebates available. Met our salesman, Alex Goergen and looked at 4 vehicles. Chose a well equipped X5 and took out for a test drive. Alex was knowledgeable and provided key facts that made the drive and SUV choice easy. He introduced us to the sales manager Woody who evaluated our trade-in and within 15 minutes we had our first offer. One counter offer later ...

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DealerRater Nov 27, 2017

Our Sales associate, Alex Goergen, at BMW of Peoria provided us with a hassle-free auto shopping experience. His goal was to put us in the vehicle that would meet our needs, be fun to drive and at the same time provide us with the best possible price. Our schedule is hectic, and Alex made sure that all vehicles in our search were available and ready for a test drive. The financing experience was smooth and we were not pushed to purchased add-ons. The sales manager, Woody, and GM, Clinton, welcomed us and the entire staff were friendly and helpful. They ...

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DealerRater Nov 11, 2017

Car shopping today. My wife and I had two awful experiences in a row at other Peoria luxury car dealers. We weren't even planning on considering a BMW and the vehicle was great but the care and attention we received from BLAKE, WOODY, CLINTON and the whole staff restores my confidence that elite service is available right here in Peoria. POSITIVELY RECOMMENDED - we love our new Ultimate Driving Machine.

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DealerRater Nov 11, 2017

Everyone at the Peoria BMW is friendly and helpful. It is a very comfortable dealership and I always have a good experience when buying and servicing vehicles.

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DealerRater Nov 11, 2017

My husband and I recently bought an M235i from Carl and he was super friendly and easy to work with. He made us feel very comfortable and answered all of our questions. Thanks for all your help Carl! Highly recommended.

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DealerRater Nov 11, 2017

My wife and I have never owned a BMW and will now, after this experience, be BMW owners for life. We were warmly greeted by Tom upon entering the dealership. Tom was knowledgeable and very patient as we had lots of questions and didn't know what model we wanted. We eventually purchased a 530 and I'm here to tell you it is an amazing vehicle. Thank you to BMW of Peoria and the team there for everything.

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DealerRater Nov 11, 2017

My wife and I have never owned a BMW until now. We would recommend this dealership and the BMW brand to anyone considering a new Vehicle. Tom ( our sales person) told us after the warmly greeted us that he would be happy to assist with getting us any information we needed whether we bought the vehicle or not. This statement put us at ease immediately. He made the experience an enjoyable, hassle free one. Thank you Tom Poole.

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DealerRater Nov 11, 2017

From start to finish, the team at BMW of Peoria went above and beyond to ensure that I had a great experience purchasing my 4-series! I have had service work done in the past at the store with my 3-series, and have always been treated well. I'll be back!!

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DealerRater Nov 11, 2017

I worked with Neal for a few weeks on locating the Perfect F150 for me!!! The management team of Clinton, Woody and Jim Rock. It was an absolute hassle free, quick experience. I would recommend BMW OF PEORIA to anyone.

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DealerRater Nov 11, 2017

My experience at BMW was as seamless and efficient as it possibly could be. With the help of the GM, Clinton Leman, I was able to choose my vehicle with ease. He was also flexible with me on price.I could tell that the atmosphere in the dealership was very positive. My salesman Alex, went above and beyond to show me my new vehicle. He made it painless for me during the vehicle process. It is evident that the team here at BMW is very cohesive and friendly.

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DealerRater Nov 11, 2017

I Have been in the market for a while now and I must say each time I have visited the dealership I have always been welcomed with a warm tone and cup of Starbucks Coffee. Luckily, my new 4 series has a fantastic place to get serviced. I shopped many brands but NOTHING compares to the Ultimate driving machine. When visiting ALWAYS ASK FOR BLAKE. I was referred to Blake by a friend and now I know why. He took the time to understand my needs and but them into motion with my new BMW. What really topped the experience was ...

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DealerRater Nov 11, 2017

I have purchased three cars at BMW of Peoria and have had a great experience each time. The staff are helpful and the managers are friendly. I received a fair price for my trade-in and love my newest BMW.

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DealerRater Nov 9, 2017

The sales group at BMW of Peoria is fantastic, and their passion for the brand is outstanding. They are willing to go above and beyond to make a deal. I once saw Woody punch a bear in the face, then sell that bear a car.

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DealerRater Nov 9, 2017

I'm going on my 7th BMW from Woody and guys at BMW of Peoria. I am the kind of guy that shops and shops and shops the other dealers and I always come back to Woody because he ends up beating them. Now Clinton Leman is heading up the dealership and things are even better with how they take care of my needs when it comes time for service. Woody and Clinton are the Dynamic Duo of BMW's...can you guess who Robin is?

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DealerRater Nov 8, 2017

Woody is a giant superstar and the team with Clinton, the whole staff is awesome! The new and pre-owned inventory rocks. True enthusiasts and strongly recommended.

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DealerRater Oct 5, 2017

Carl Luthy a sales representative at BMW of Peoria was a great help with ordering a 2018 BMW 340i. He was very knowledgeable and helpful with all the options available for a new BMW. Carl listened to me and guided me through the ordering process for the perfect BMW. Bob

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DealerRater May 16, 2017

I'm a Michigander who wanted a particular model, year, color, feature line-up and price for my next car. I found it 5 hours away at BMW of Peoria. The salesperson with whom I communicated, Sam Swiskoski, was very helpful. I needed him to be my "eyes" and he personally inspected the car, drove it, and sent me pictures and videos. He accurately described the condition. I negotiated the purchase on a Friday morning, secured a one-way rental, and drove 5 hours to Peoria the next morning (Saturday). I returned the rental car at the Peoria airport where Sam met ...

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DealerRater Apr 1, 2017

We just bought a Bmw from Orlando all the process was smooth and fast, he is a really friendly person we recommnend him to any person.

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DealerRater Jun 2, 2016

This review is long overdue, but we could not be more happy with our experience at BMW of Peoria. Great Service and especially great people

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DealerRater Mar 12, 2016

This is my 3rd car from here, and they have done a great job each time finding the right car for me. I may not always be the easiest customer to deal with, but they have consistently gone above and beyond to earn business.

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DealerRater Mar 12, 2016

These guys know their stuff! They have a really nice, new facility, a great staff, and go work hard to serve all of your needs!

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DealerRater Jul 31, 2014

I bought my first new BMW in 2003 from this dealer. Back then the salesman was mediocre and the service department was weak. My next two BMWs came from other BMW dealers. I returned for an oil change in 2008 and found a completely different attitude and atmosphere. We bought a 2007 CPO from Carl Luthy at this dealer in 2009, and had a great experience. Service has been fantastic. We ordered a new 2011 X5d from Carl and it was a great experience as well. I found a 750 CPO last year at a dealer in Milwaukee - I should have stayed patient enough ...

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DealerRater Jan 28, 2013

I am a harsh critic, I have no problem telling people how much they suck. I hate car dealers to boot. They're all slimy, sneaky SOBs as far as I'm concerned. Well, I stand corrected. Dealing with BMW of Peoria was an amazing experience. I found a 4 year old vehicle that I had a minor interest in on autotrader.com. I had another deal on the table with another group, so I wasn't too serious. I gave an obnoxiously low price and I would barely move on it, but Najib kept composure and patiently worked with me ...

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