The entire new car purchase experience was pleasant and handled with the expected level of professionalism. We had a small problem in the process and even that was handled so well that it was never really a problem, just an inconvenience.
When we began searching for a replacement vehicle, we were not under any rush, and had the opportunity to take our time to 2pick both the right vehicle and the best salesman to work with. BMW's X5 fit our vehicle needs, and Alex proved to be a very patient, pleasant and accommodating salesman to work with, providing answers to all of our questions.
Exceptional customer service! BMW of Peoria had a unique vehicle (color combination and build options) which met my wants and need for a vehicle in a hurry. Despite being out of state and over 300 miles from the dealership, Blake H. and the others at the dealership were able to complete the deal and have the vehicle delivered in time. The rapid response and excellent communication throughout the process really made it a pleasant experience- at least as pleasant as negotiating a car can be. We had a minor issue which required further attention from the dealership and this is where ...
I recently purchased a new 2020 X5 from BMW of Peoria, from out-of-state. The entire team involved in selling and delivering the vehicle was fantastic. Definitely worth contacting them if you are in the market.
Blake went above and beyond for my family! He was patient, kind and knew his stuff about not only the cars he sold but the other cars available on the market. He turned what I thought was going I be a dreadful car buying process into a one stop shopping situation. I love my new BMW x7 and the service Blake had to offer.
Great service, great car. New proud owner of BMW X5
Had a great experience here buying a used F30. Felt good about the agreed upon price for the vehicle. Since I am not local, Ken Reardon was very responsive and sent me multiple videos and detailed descriptions of the vehicle. John Rumley was very accommodating when I test drove the vehicle and was able to pick me up from the Greater Peoria airport when I picked up the vehicle to drive home. John was also very prompt and clear with all communications.
My experience with BMW of Peoria was 5 Star! All I met at the dealership were interested in me, proud of the product they represented, sold and serviced. I will single out one: Alex Goergen earned an individual 5 Star rating and my sincere thanks -- not only for always being available to assure I was delighted with my purchase, but specifically for his willingness to share his knowledge of the of the breadth and depth of the awesome "BMW Connected" system. I was pleased with the X5 before I understood how to use what this system offers. With the benefit of ...
I’m currently stationed in South Korea, and shopping for my next vehicle. I sent an E-Price request to this dealership and not only did Matt, one of the sales representative, respond quickly, but he took the time to personalize his response with a video. Definitely a dealership I plan to visit upon my return to the States. Bravo Matt!
Leave Us A Review