Customer Testimonials
I RECENTLY PURCHASED A CAR FROM YOUR DEALERSHIP, IT WAS THE BEST EXPERIENCE I HAVE HAD IN MY LIFE!! MY SALES PERSON WAS WHITNEY JENSEN SHE WENT OVER AND BEYOND TO GET MY DEAL COMPLETED,I LIVE IN PENNSYLVANIA AND SHE MADE ME FEEL SO COMFORTABLE WHEN I ARRIVED IN PEORIA ILLINOIS, THE COMMUNICATION WAS ON POINT, I REALLY APPRECIATE HER AND THE STAFF FOR GIVING ME THE BEST CAR AND DEAL I COULD EVER WISH FOR. WHITNEY IS SO FUN AND LOVING, ALONG WITH HER PROFESSIONALISM, HER SPIRIT HER DRIVE IS IMPECCABLE. OVER THE TIME IT TOOK TO GET ...
The entire team was awesome! We worked mostly with Zach and Clinton and they made the entire process so easy. I am not very car savy so I was nervous about car shopping,but Zach was so knowledgable and honest he made finding my car exciting instead of stressful. He worked with my budget while making sure I found everything I wanted and needed. He has continued to be helpful whenever I have any questions. I would recommend the peoria BMW to anyone and will definitely be going back in the future.
Adam Ackerman and the entire team did a great job! Everyone was very friendly and helpful from start to finish. And, I received my BMW much faster than expected. Thank you! Steve
Adam Dzasim did an awesome job helping me and I found a car that fit me really well. Highly recommend Adam when coming here! Thank you!
Thanks to Jim & Blake for making our car buying process so easy and seamless. If anyone is in the market to purchase a new or used car I would highly suggest contacting either Jim or Blake at BMW of Peoria. We have purchased several BMW’s from them and always have had a positive experience. They go above and beyond to make the car process easy even with crazy work hours. Thanks Jim we will be back!
Once again I’m delighted to purchase a vehicle at BMW Peoria. Thank you Jim and Blake for a wonderful experience! Got everything I was promised. Highly recommend your team.
Purchased two vehicles at this dealership in past three months one new and one used with no warranty started have trouble with used vehicle two days after purchasing had to replace trans they worked with us and took care of problems. We've purchased several vehicles from BMW of Peoria and been satisfied with all. Sales staff very helpful and knowledgeable.
This is one of the best dealerships in the area. Great selection of vehicles and clean lots. Whitney was awesome and made the purchase process as seamless as possible.
BMW of Peoria is a great place to purchase a vehicle. We worked with Whitney & she was just a great pleasure to work with, she helps the customer every way she can & she has a fantastic personality!!!
The experience we had with Whitney, Skip, and the rest of the team at BMW of Peoria was so far beyond any other of our car buying experiences. Like the staff, the vehicles are also beyond compare. Highly recommended!
Our daughter found a pre-owned car at BMW of Peoria and it turned out to be the perfect first car for her. I called the dealership and spoke to Adam Ackerman and made immediate arrangements to come and check out the vehicle. When we arrived to the dealership we were immediately impressed with the showroom and with the customer service we received from Adam Ackerman and all of the associates. We did not have to wait long to test drive the car, and Adam helped make sure every detail was perfect! I would highly recommend working with Adam Ackerman and ...
Whitney treated me with the extreme professionalism from when I first walked into the Bmw of Peoria dealership. This was even though I was in my sweatpants, crocs and sweatshirt. After being treated like I didn’t matter in the 2 prior dealership before this is was a breath of fresh air. Any questions I had she was happy to answer or if she was unsure happy to find out for me. From ordering a new car in March through deciding to go a different route this past week and buy a new car they had just got in, she was ...
Our sales person Whitney did a great job helping us find a vehicle. She and the rest of the staff there was very helpful in finding a car for us. We didn’t feel any pressure to do something we didn’t want to do. The whole experience was good. Thanks Whitney
The BMW of Peoria is a nice place where you can buy a good car, all people there are awesome and attentive. I want to do a great mention, of Whitney Jensen the person who attended to me in the dealer she is Friendly, kidding, attending, funny, and overall excellent girl sales. She explained to me everything I needed to know about cars and deals. Whitney is fantastic! if are you looking for someone to help to buy a nice car? She is the better option!!!
My experience at bmw of Peoria was excellent!!! I want to thank Jim Shertz, Blake,Clinton and Skip. Everyone was great to work with and highly recommend them. Thanks again for an awesome experience!
I recently purchased at BMW of Peoria and my sales person Whitney Jensen went above and beyond to give me an excellent experience with the remote buying process. Whitney is a top-notch talented professional and was a true pleasure to work with. She was prompt to respond to all my questions through email, text, phone and live streams! The multiple live streams included a walk-through of the car, introductions to the staff at the dealership, and the meeting with finance! I felt no pressure and didn't feel rushed. The final price was exactly as negotiated. I highly recommend Whitney ...
Zach from BMW was great to work with when buying our 2020 M235i. Very knowledgeable and was very helpful. GM Clinton Leman was also super nice and stopped to chat even though he was obviously busy.
Excellent experience from start of process to final reception of car. Blake Hutter was experienced, friendly, knowledgeable, extremely helpful (he did it all!), very professional and kept us fully informed during the process of buying the car. 10 STARS to Blake and his staff.
Great car buying experience with John Rumley! John kept me updated weekly on my vehicle order. Excellent transaction overall!
John Rumley was an outstanding sales professional. He provided insight and guidance throughout our car purchase experience. Excellent knowledge of BMW’s and a fun personality. We would highly recommend him.
Jim Schertz is an excellent salesman! The sale process was effortless and I walked away with my perfect car. The service department is also excellent. I always feel like I'm their most important customer.
Very long drive past many other BMW dealerships from Wisconsin to Peoria to make a deal and drive another trip back to the cheese state. Ask for John Rumley and you’ll be good to go!
Very happy with the effort my salesmen Zack . Also happy with my 6series ! Zack spent a lot of time helping me find the correct car for me needs.
Took my mom’s 2001 bmw325 in for airbag recall. While waiting, I bump into a familiar face, Blake Hutter…told him not interested in new car and if I was, it had to be a hybrid. Blake told me I was standing next to an x3 hybrid! Uh-oh! 😁 Next up was another familiar face,Jim Schertz. Asked what I had for a trade-in. The 2 of them tagged and bagged me! They got me into the x3 painlessly and easily. Beautiful suv. A joy to drive! Those 2 guys are top notch in my book! If you’re looking for a beemer, ...
I enjoyed my car buying experience. My sales advisor Zach was great to work with. No pressure, informative, helpful and friendly. He helped me get the exact car I wanted. Given the chance, I'd buy my next car from Zach.
The best car buying experience we've ever had. Everyone was friendly and professional. Their prices and service are excellent. Trading cars is fun again at BMW Peoria!
I had an excellent transaction with BMW of Peoria. My client advisor Ken Reardon proved hard working, resourceful, customer-oriented, and most important of all trustworthy. The sales manager and finance person Blake Hutter were also great. We did the whole deal in a couple of hours, including my trade and financing. No hassle. I would be happy to work with them again in the future.
Jim Shertz and his team have once again, exceeded my expectation! We have been customers of BMW of Peoria for past 12 years, and every time we buy a car ... we always receive the same, warm dedicated service we've come to expect. As always, their pricing is strong and spot on. Kudos to Clinton and Blake for the speedy service! And a shout out to Ken Reardon for always making me and my family feel at home 🙂
Clinton & Zach were very accommodating. We executed a trade/purchase deal out of state and it went off without a hitch. I would recommend for anyone looking to purchase or trade.
We've dealt with and purchased vehicles from Sam Leman BMW of Peoria and have been very pleased with the sales and service staff. Our latest purchase was with Jim Schertz and was very satisfied with the whole process.
Great place to buy a car! My husband bought our dream Florida car here. Our salesperson, Zach, was very nice, patient and understanding. Super helpful! I would definitely go to Zach again to buy a car!!!
Had a pleasant buying experience with John Rumley. No hassles, no gimmicks, fair price and my car was delivered to me few days later. Would do business again!
We were very pleased with our buying experience- all representations that were made were kept. The staff were friendly and experienced. i highly recommend the dealership.
Recently purchased my 2nd BMW from BMW of Peoria and Neal Parod. What a great experience from start to finish. Excellent communication, no haggle, no stress, great deal. If you are looking for a car - he is your go to. Highly recommended!
Had a great experience John Rumley was very helpful I love my truck. Thanks again
My husband and I bought a vehicle the other day with the help of Ken Reardon. He stayed past closing to make sure we got to take our new SUV home that night. He listened to our concerns and that goes a long way! I appreciate everyone’s kindness and patience through the process, they made it very easy. I’ve bought cars from multiple places and BMW of Peoria is by far the best experience I’ve had!
Jim Schertz was terrific in helping me purchase a used car from BMW of Peoria. His initial quick follow-up and follow-through were greatly appreciated as an out of town buyer who didn’t initially think I would even be able to find a used car while I was traveling, let alone exactly what I wanted. A great experience all around.
BMW of Peoria is the best store the auto industry has in Peoria. They are attentive to every detail of the customer experience. All departments are knowledgeable, courteous and excellent in customer service. From the welcome greetings, servicing a car, or speaking to the finance manager, customers are made to feel like royalty. There is never any pressure to purchase or feel rushed in any way. Thanks Blake Hutter for taking the time to test drive cars until I made my final decision. I couldn’t be happier with my new 5 Series!
I purchased a new BMW X4 from BMW of Peoria this past July. Our salesperson was Blake Hutter. It was a pleasure dealing with Blake and the dealership. With the limited supply of new vehicles that are currently available, we drove 400 miles to acquire the X4. It was well worth the trip. We received all the information we needed to make our decision and we received a very nice offer on our trade in. I would highly recommend BMW of Peoria and Blake.
John Rumley is an awesome salesperson. He was not pushy or rude. He is kind, courteous, patient and very informative. I highly recommend his service.
Jim Schertz was an incredible salesman to work with and the buying process was completely stress free. In addition, Tony Batson and Skip Wester made the overall experience enjoyable. Every time we step into this dealership, each person we come in contact with is friendly and the atmosphere is very inviting!
I purchased the 2021 230i convertible from 875 miles away. Never bought a vehicle without "kicking the tires" first. My sales rep Jim Schertz with 30+ years experience was outstanding. He walked us through the process every step of the way. Skip Wester in Finance and Katelyn in Customer Service were always there for us when we had questions. We received our vehicle today and it is awesome. The whole experience was a "10" including the delivery, "white glove".
Jim , Clinton and Alex are great to work with. I have purchased several cars here over the past few years and every experience was a very good one. These guys know there product and know how to make a customer happy.
Jim Schertz was fantastic! He made me feel comfortable in my choices and didn't put any pressure on me. Very satisfied in his work!
Blake Hutter was courteous, responsive, knowledgeable and professional from the initial test drive and ordering the vehicle, to eventual purchase. He helped make the buying process effortless.
I have not been one that liked to deal with new car dealers but I was pleasantly surprised with my experience at BMW. I worked with John Rumley who was great. He made me feel relaxed and I trusted what he had to say about the vehicle. Within a short time I was convinced that the vehicle was the right one for me and we were able to finalize the process in a short time. What a great experience. Everyone at the dealership seemed to be committed to do every thing possible to assure it was a good experience.
The best car-buying experience we have ever had. We drove 70 miles to Peoria to buy a new 430i white convertible, which they had in stock. We called ahead and Ken had the car all ready for us to test drive. Everyone was so nice. We received a fair offer for our trade-in and we came to a deal in less than 10 minutes. No pressure to purchase add-ons from Skip while doing all the paperwork (he was so personable to talk to). Clinton Leman, grandson of the founder, made a point to thank us for our purchase and gave us his ...
We had a wonderful experience working with John Rumley and staff purchasing our first BMW. John took the time to arrange 2 different vehicles for us to look at and test drive. Once we decided on the vehicle it was getting late into the evening. The amazing staff stayed past business hours so we could complete the purchase as my husband was leaving town the next day. All the staff were helpful, friendly and courteous. Thanks to everyone who made our experience a positive one.
Been searching for the GLC AMG 63 for a while. Finally found one in Peoria. Ken made my long distance purchase easy with the answered questions and videos of the vehicle. I live in Texas and was beyond comfortable with the purchase.
Was calling around because my wife and I couldn’t decide where we wanted to go for a car. After talking to Ken for a few minutes the choice became easy. We look forward to doing business with Ken.
John was very helpful and professional. Dealer was a no hassle operation. Dealership had a large selection of cars and had the car, I was looking for. We made the deal over the phone. The sales person did a terrific job.
We have recently purchased 3 cars (2 new, 1 used) from BMW of Peoria. If you are in the market, new or used, this is the place to go. It's a great dealership, with great people, and you will feel absolutely comfortable during the car buying process. You will feel like part of their team throughout the process and during follow up visits . . . they remember your name and sincerely appreciate your business. Special thanks to Ken Reardon for all of his help on our purchases. He's great and definitely someone we will reach out to again in the future. And thank ...
I had a great experience with my encore delivery with Alise, and Alex was fantastic throughout the entire process. My X5 looks great, sounds great, feels great. You have to love the car you're in, and this checks all the boxes for me. Happy with my experience.
If you are in the market for a BMW, you definitely want to visit BMW of Peoria. I recently purchased 3 cars at BMW of Peoria (2 new and 1 used) and it was a terrific experience. Their customer service is outstanding and it is great to walk into a dealership where everyone knows you by name, where they spend time to address your needs, and where they make you feel comfortable during the entire process. If you are anxious about the thought of buying a BMW, don't worry, BMW of Peoria will take great care of you and will make it ...
Very friendly dealership. Worked with Neal Parod and he was knowledgeable about the X3. Glad we made the drive !! Hope to continue being BMW owners for a long time.
Blake was awesome to work with. We initially were just going to test drive a SUV and get more information on the different models. Blake was so helpful and informative, not pushy at all. I felt the amount they gave me for my trade in was one I couldn't pass up. All of these factors lead to us purchasing a brand new X3 and I couldn't be happier with my choice.
As always, a great experience at BMW of Peoria. My family has been buying cars from them for some time now, and our recent purchases have once again, exceeded our expectation! Jim Schertz and Clinton Leman are extremely friendly and knowledgable, lending to the easy, low pressure negotiation process. Skip in finance took his time to explain all the "numbers" in detail, and provided competitive quotes for aftermarket services. Purchase and trade in pricing was equally competitive. Their dealership was recently updated and is beautiful, complete with extensive choices of non-alcoholic beverages in their waiting area!! Kudos to ...
My husband and I tagged along with our son when he bought and picked up his Bimmer in Peoria. While waiting we saw a cute little BMW X1 that both Jim and Clinton were so kind to show us, and took time to answer all our questions. Loved the color and size... perfect for my smallish frame, and easy for my husband to get in and out of. Plus it was perfect timing, as the lease on our current Benz was ending. The next day Jim called us, didn't take long to negotiate. Pricing was spot on, and working ...
Ken has been extremely great and very friendly to help me decide on my new BMW vehicle. Definitely look forward to working with you soon.
Last week I bought a car from John Rumley at BMW OF PEORIA. I quickly found that John has a passion for customer focus. He listened very carefully to me and my wife and found us exactly what we were looking for. By focusing on us and finding what we were looking for, the sale kind of took care of itself with no pressure. I appreciate that. After the sale, John helped to coordinate a quick stop in the body shop to touch up a couple of paint chips that I saw on the front of the car. Yes, I ...
John Rumley, salesman, was very interested in assisting us to find a vehicle which my husband could get in and out of. With Parkinson’s, this is a big issue. John also helpful with the features and the deal.
Alex was phenomenal to work with! While I wasn't in the market for a new BMW, he treated me with the same professional courtesy as if I was. I was super impressed with his knowledge of the vehicles and his friendliness.
We were in a pinch after our vehicle was totaled and in dire need of something to be able to get our 3 kids around. At a vulnerable time in our lives w/ medical costs, needing to purchase a replacement vehicle, and our 4th child due any day, there is no one in the Greater Peoria area we would rather work with. Clinton and Neal went above and beyond. They were in constant communication with us and patient and never pushy when we passed on the first few vehicles we viewed. There is no one in the car business I would ...
Neal was great to work with. The transaction was quick and easy. The price was fair on the new car and on the trade. I would definitely purchase a car from Neal again.
I came in the the Peoria BMW to look at a couple of cars I saw on their web site and I was totally surprised by the kindness I was treated with. Neal was a professional and polite salesperson, he came right out and greeted me, giving me all the information I needed and some! He was knowledgeable about every question I asked. I will definitely be back to buy the car when I'm ready. I'll make sure that Neal is the person that sells it to me. My over all experience at BMW of Peoria was excellent! ...
Jim Schertz and staff provided me with excellent customer service on purchasing my 15 BMW M4. Made everything easy not like some other dealers. Finance process with Adam Wester was also smooth and excellent. I I would recommend anybody to BMW of Peoria.
Looking for a surprise birthday gift for my mother. BMW of Peoria was able to provide the perfect spec and price range. From my Sales Consultant, Jim Schertz, to the General Sales Manager, Clinton Leman, they made sure to cater to my wants and needs and truly came up with what I was looking for. There was no misdirecting to just make a sale, and was treated with utmost respect. If you are in the market for a luxury vehicle, please make sure to stop by BMW of Peoria!
Everyone at the dealership was extremely kind and spent a significant amount of time with us. The dealership was extremely clean and well organized! Several follow-up calls, emails & texts were received prior to & after our purchase to help answer any & all questions that we had.
Super easy and friendly process with no pressure and recieved a call two days later asking if car was meeting our expectations. JIM SCHERTZ was our salesman and can recommend him to work with.
Purchased a great vehicle with John Rumley's help. He was efficient and easy to work with. Everyone at BMW Peoria was very professional and friendly. Elise the "Genius" Information Technology assistant was also very professional and helpful.
Jim was a pleasure to deal with. Buying a car always seems to take longer than you'd expect, so waiting on financing wasn't great but not too bad either. Great experience overall and worth the 2.5hour drive for a great car at a great price!
Clinton and TJ Leman are amazing! I drove all the way down from Chicago 2 hours because their customer service was great! TJ made sure he went over every aspect of the car with me before I even made the trip. When I got there the car was washed and waiting for the test drive! They gave me all the records for it and were very reasonable with the price! Thank you guys and I will be coming to you whenever I am looking for another car! You’ve earned a customer for life!
Clinton and TJ Leman are amazing! I drove all the way down from Chicago 2+ hours because their customer service was great! TJ made sure he went over every aspect of the car with me before I even made the trip. When I got there the car was washed and waiting for the test drive! They gave me all the records for it and were very reasonable with the price! Thank you guys and I will be coming to you whenever I am looking for another car! You’ve earned a customer for life!
BMW of Peoria (Blake) did a great job and was very easy to work with... very customer-friendly and pleasant buying experience when looking for a used SUV.
Jim Schertz was a very good salesman and has done well balancing between my needs and wants and his employer rules and policies. Great job!
The salesman was excellent! BMW were the best car dealer I have every visited and I have brought a few cars. I plan to tell my friends about the great service.
I had a great experience at BMW of Peoria. The sales staff was friendly and helpful. I recommend this facility to anyone looking at buying a car.
I worked with John Rumley, and had a very good experience with him. He worked hard to find the vehicle that met my criteria and budget. Very easy going. Was less impressed with their finance department. It took too long, and included the usual run-around with financing rates, warranties, etc.
I looked long and hard to find the best deal on a e drive vehicle. After visiting 9 dealerships in the state of IL I found the best offer, people, and experience in Peoria. I worked with Ken. Find that man for your next new car.
Just an unbelievable dealership. Beautiful diverse inventory of cars in a gorgeous dealership. The entire staff was professional and personable. Ken Reardon made the entire process and 3 hour worth it. Wow, just a great sincere sales associate. Definitely using BMW of Peoria for all my BMW purchases
Great service from the team. They were patient, knowledgeable, and open — all great qualities you want from a dealership. I worked with Ken, he’s a good guy
Great sales service from John Rumley. Nice guy and got us a great deal. We will continue to be a customer of BMW of Peoria.
Just had the best experience anyone could ever ask for at a car dealership. TJ Leman is very knowledgeable of their inventory, able to listen to ones needs and desires and flawlessly suggest a number of cars to match up to us. So impress that we have decided to replace another of our cars with TJ Leman and the Sam Leman Dealerships.
John Rumley was a patient salesman. It took us a while and several test drives to make a decision. We appreciated John’s sage advice and diligence in getting us the perfect BMW for our needs.
Jim Schertz, the used car manager and the finance manager provided a hassle-free buying experience and excellent customer service! They all go above and beyond to meet your needs. Jim works very hard to ensure his customer’s satisfaction! Stop in and see Jim today!
John Rumley was awesome. He made sure the cars I wanted to see were there and detailed. Will definitely go to BMW of Peoria again.
First time BMW owner. Did not feel that we had to argue to get a fair deal. Do your homework and it is a very smooth process. No pressure like other dealers, they wanted to make sure it was the right car for me.
I’ve used Jim Schertz for all 4 of my BMW purchases through the years. Always exceptional service! I highly recommend both the dealership and Jim
I spotted the vehicle on their website and drove 45 miles to look at the SUV. John Rumley was the salesperson that assisted us, took us on a test drive and ultimately facilitated a satisfactory deal. The transaction was easy, negotiation up-front and fair. I would recommend anyone to see John if looking for a BMW or used vehicle in Central Illinois.
The team at Sam Leman BMW was great to work with. Everyone was friendly and easy to speak to without feeling pressured. TJ Leman was very helpful from the time I came in the door to the time I left. I cannot remember the gentleman in finances name, but he was also very easy to deal with.
Thank you John Rumley!!! You made the online shopping, information seeking, and purchasing process Great. Thank you for communicating with me (ALOT) without the high pressure sales push. Much appreciated.
TJ Leman was a great salesman at BMW of Peoria. Very knowledgable and passionate about his cars and making sure it was the right car for me. He knew exactly what I wanted and helped me every step of the way. I now have a beautiful M3 and very happy I chose TJ Leman and the team at BMW of Peoria to purchase the vehicle.
Fast and easy transaction! Thanks Alex for making the experience with BMW GREAT once again. Greatly appreciated the customer focus. We love the 3 series!
I worked with Blake in obtaining pricing an a brand new X3. He was extremely professional, prompt with a very strong offer, and wasn't overbearing in multiple contact attempts. He reached out a couple of times, and then gave me space to make a decision. Ultimately, I purchased a different car from a different dealer. But, it wasn't because of Blake. At the last minute, I came across my dream car, and I purchased it. If you are looking for a car, I think you would do well by contacting Blake and working with him. I highly recommend ...
I worked with Blake Hutter in obtaining pricing on a brand new X3. He was extremely professional, prompt with a very strong offer, and wasn't overbearing in multiple contact attempts. He reached out a couple of times, and then gave me space to make a decision. Ultimately, I purchased a different car from a different dealer. But, it wasn't because of Blake. At the last minute, I came across my dream car, and I purchased it. If you are looking for a car, I think you would do well by contacting Blake and working with him. I highly ...
I just recently moved to Peoria and I had my eyes on a BMW that was in Bloomington. TJ Leman was a great Sales Associate by getting the car to Peoria for me to test drive. He is very thorough and cares about his customers. I walked out with a beautiful M3. Thank you TJ and I look forward to continue giving my business to him and BMW of Peoria.
This dealership is very customer friendly and transparent in their process. Working with Blake was awesome and he made sure that we were aware of the process and next steps. He made sure the car was ready with engine running when we went for test drive and took time showing the car. We wanted the car delivered and Blake and this dealership made sure it was delivered without issues. Highly recommended for your next BMW.
Blake, Clint, and Skip made us feel right at home and were prepared for our arrival. This is especially important when home is 3 hours away. It was a great experience and I would definitely recommend BMW of Peoria if you’re in the market!
I had to purchase a car entirely remotely due to COVID-19, and BMW of Peoria helped make the process easy. Despite the unusual circumstances, my salesperson TJ was an excellent resource in helping facilitate the process. I would highly recommend!
The entire staff at BMW of Peoria or professional and courteous. John Rumley was a sales man for us. He did a fabulous job answering all her questions for teaching us about the differences in the two vehicles we are interested in. Jim and finance was patient and answered all my questions and walked me through the process. They even drove to my home so I could sign paperwork before I left on a trip